Privacy policy
Last updated November 14, 2026
Draft: our business address is still to be added, and this policy should be reviewed by a lawyer before launch.
Our Local Scene is a website and app for finding things to do near you, starting in North Carolina. It is run by OLS Family Inc. (“OLS”, “we”, “us”). This policy explains what personal information we collect, why we collect it, who we share it with, and the choices you have. It applies to ourlocalscene.com, our apps and our emails.
The short version
- You can browse without an account. We only ask for your email if you sign in, join an email list or send us something.
- We don't sell your personal information or share it for targeted advertising.
- Adverts on the site are shown to everyone looking at a place or page, not targeted at you.
- You can delete your account, and everything tied to it, at any time.
What we collect
Information you give us
- Your email address when you sign in (we send a sign-in link, so there's no password), join the Weekend Radar email or the app waitlist, or contact us.
- Your account activity: events you save, venues, artists and teams you follow, events you say you're going to, the interests you pick, and your email-alert settings.
- Things you submit: events, business and band listings, deals, photos and messages, including any contact details you put in them. Listings are public once approved.
- Payments: paid listings are billed through Stripe. Stripe handles your card details; we never see or store them. We keep a record of your subscription (plan, status and renewal date).
Information collected automatically
- Your area: the town or approximate location you choose, kept in a cookie on your device so we can show nearby events. Until you choose one, we show the town nearest your approximate location, which our host works out from your IP address; we don't store it. If you tap “Use my current location”, your device shares your location with us only to set that area. We don't keep a history of where you've been.
- Visit statistics: cookie-free, aggregated counts of pages viewed, referring sites, rough country and device type, and which features get used (searches, saves, follows, shares, and which forms are started). Nothing is stored on your device for this and it is never linked to your account. We use them to understand what's popular, not to identify you.
- Listing and advert counts: how many times a business listing, band profile or advert is viewed or clicked, counted in total and not tied to you, so we can report results to the people who pay for them. A band's owner also sees how many people follow it, as a number only, never who.
- Error reports: when something breaks, technical details (the page, the error, your browser and device type, and your IP address) are sent to our error-reporting service so we can fix it.
- Server logs: like most websites, our hosting provider briefly records requests, including IP addresses, for security and troubleshooting.
How we use it
- To run the service: show events near you, remember your saves, follows and settings, and keep you signed in.
- To email you what you asked for: sign-in links, alerts when an event you saved is cancelled, postponed or changes time, news of shows from artists you follow, and the Weekend Radar if you signed up.
- To check and publish listings, run paid listings and adverts, process payments, and reply to you.
- To keep the service safe: stop spam and abuse, fix bugs, and protect our users and ourselves.
- To meet legal, tax and accounting duties.
Cookies
We only use cookies the site needs to work:
- Sign-in cookies keep you signed in.
- ols_loc remembers your area and distance (kept for up to a year).
- ols_lang remembers whether you chose English or Spanish (kept for up to a year).
We don't use advertising or tracking cookies, and our visit statistics don't use cookies. Spam checks on our forms (Cloudflare Turnstile) may set a short-lived security cookie. Ticket sellers and other sites we link to have their own cookies and policies.
Who we share it with
We share personal information only with companies that help us run the service, and only what they need to do their job for us:
- Vercel: website hosting and cookie-free visit statistics.
- Supabase: our database, sign-in and photo storage.
- Stripe: payments for paid listings.
- Resend: sending our emails.
- Sentry: error reports.
- PostHog: cookie-free visit and feature statistics, and error reports.
- Cloudflare: our domain, security and spam checks (Turnstile).
- OpenFreeMap (OpenStreetMap maps): map images. Your browser loads map tiles from them, which shares your IP address and the map area you're viewing.
We also use public data sources that receive no personal information from us, such as the US National Weather Service for forecasts and TheSportsDB for scores.
Ticket and partner links. When you follow a “Get tickets” link, you go to the seller (for example Ticketmaster). Some links are affiliate links: the seller or its affiliate network may record that you came from us, and we may earn a commission if you buy. What you do on their site is covered by their privacy policy.
Other cases. We may share information if the law requires it, to protect someone's safety, to enforce our terms, or as part of a sale or merger of our business (in which case this policy would continue to protect it).
How long we keep it
- Account information: while you have an account. When you delete it, we remove it within 30 days, except where we must keep something by law.
- Email-list sign-ups: until you unsubscribe.
- Published listings: while they're live, or until you ask us to remove them.
- Error reports and server logs: no more than 90 days.
- Payment and tax records: as long as the law requires (usually 7 years).
Your choices and rights
- Switch change alerts off on your Saved page, and unsubscribe from any email with one click.
- Delete your account at any time from your Account page or in the app. This removes your saves, follows and settings and cancels any paid listing.
- Ask us for a copy of your information, or to correct or delete it, by emailing hello@ourlocalscene.ca. We'll reply within 30 days, and may need to confirm the request came from you.
- Some US states give their residents further rights over personal information. We honour these requests wherever you live. Because we don't sell or share personal information for targeted advertising, there's nothing to opt out of, and we treat browser “Global Privacy Control” signals the same way.
We won't treat you differently for using any of these rights.
Security
We use encryption in transit (HTTPS), limited staff access, and providers with strong security practices. No service can be completely secure, so please tell us at hello@ourlocalscene.ca if you think something is wrong.
Children
Our Local Scene lists family events but is meant for adults and teens aged 13 and over. We don't knowingly collect personal information from children under 13. If you believe a child has given us their information, email hello@ourlocalscene.ca and we'll delete it.
Where your information is kept
Our Local Scene is a US service. Your information is processed in the United States and, through our providers, possibly in other countries, with safeguards in place.
Changes to this policy
If we change this policy, we'll update the date at the top. If the change is significant, we'll tell account holders by email before it takes effect.
Contact
OLS Family Inc., [Business address to be added]. Email: hello@ourlocalscene.ca.